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Thread Statistics | Show CCP posts - 31 post(s) |
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CCP karkur
C C P C C P Alliance
3365
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Posted - 2014.05.16 13:18:00 -
[1] - Quote
Thanks for the constructive feedback guys. It's not being ignored, and people have been working hard on addressing your concerns as you can see with today's patch.
Please keep the feedback constructive(as many of you have of course), tell us what is bothering you so we can get a good idea of what your problem is and can hopefully address it :) CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3396
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Posted - 2014.05.21 21:59:00 -
[2] - Quote
Spagoose wrote:Theres a bug with tooltips not showing up and was told to post this here:. Hi there. We'd love to fix those bugs, but the best place to report a bug is by filing a bugreport from within the client. Then we get some info on your machine, and get some basic logs, and it can often help us to figure out what went wrong. If you have relevant screenshots to attach to bugreport those are always helpful (number of times I've been investigating a bug and been like "aaaaaah, ok, he never mentioned the windows were docked, I know what this must be") But yeah, bugreport would help Edit: I think this is actually fixed in tomorrow's patch
Tippia wrote:Ever since these tooltips went in, the UI has been immensely sluggish, even on the character select screen, so I have to sit around and wait for tool tips to realise that I'm not interested in them and that they should go away before the client deems itself worthy of checking up on my mouse position.. And Tippia, please also file a bugreport. Explain what the problem is, and maybe we see something in your logs. If you can run the logserver, please do so and send in the logs. I have not heard of this or seen this before, and if you file a bugreport on it, I'll grab it and take a look!
And like Delegate Zero said earlier, we are patching tomorrow, and I think those changes should address a lot of concerns CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3396
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Posted - 2014.05.21 23:41:00 -
[3] - Quote
ISquishWorms wrote:Occasionally these tooltips are preventing me from targetting using the overview. I think this is occuring when my mouse pointer happens to land over the icon representing the item that I am trying to target. It is really annoying and frustrating and makes a fundamental part of the game unreliable (at least for myself). Correct... also being fixed tomorrow CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3401
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Posted - 2014.05.22 11:21:00 -
[4] - Quote
Today's patch notes: Added a couple of new options in the settings menu for controlling the tooltip display delay and the bracket list display delay
Fixed an issue where tooltips would break after zooming in and out on the starmap Tooltips for bookmarks in the People and Places window are now properly triggered Fixed the position of the tooltip for the insurance type in the ship information window Fixed an issue that prevented the module tooltip for Energized Armor Layering Membrane from being displayed Attribute tooltips in the fitting window are now correctly refreshed after changing ships
The icon in the overview does not prevent you from ctrl-clicking to target or opening the context menu on the overview entry anymore Bracket labels no longer briefly show up in an incorrect position before snapping into place when displayed CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3413
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Posted - 2014.05.22 17:17:00 -
[5] - Quote
Could you please explain to me what your huge problem with the bracket list is? (a genuine question and please be specific, for example: "cannot point/target object is space", why not, what is the problem?) Most of the complaints I have seen about it is that you cannot click through it, but that was the case with the brackets before (we have old clients we can compare to). The delay has now been fixed, the opacity has been tuned down, the list only appears on clusters.... what else is so horrible except that it's new? Just so know, we are still keeping an eye on the situation, and have had a lot of discussions about it.
If there is huge lag (which we have not experienced), then please file a bugreport on it. Running the logserver and submitting that file might be a good idea, so we can better investigate potential issues. CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3442
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Posted - 2014.05.26 13:49:00 -
[6] - Quote
Gaijin Lanis wrote:CCP karkur wrote:If there is huge lag (which we have not experienced), then please file a bugreport on it. Running the logserver and submitting that file might be a good idea, so we can better investigate potential issues. So this is an admission that frame drops have been noticed, but aren't considered an issue unless they're catastrophic. This. Is. Bad. Please do not put words in my mouth. That is absolutely not what I meant.
In other news, we are still looking into things. CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3483
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Posted - 2014.05.29 00:07:00 -
[7] - Quote
Today we released a few tooltip fixes, but the patch notes don't seem to have been updated yet. Those things were- Tooltips for entries in lists (such as contract listings or skills in the character sheet) now anchor on the left side of the entry instead of on top of it
- Tooltips for items in non-inventory windows (such as items in contracts, saved fittings, variations tab in the information window, etc.) have been disabled (except for ships)
- Fixed an issue where the Auto Frame option in the starmap was not actually framing the selected system
- Added localized strings for the tooltip and bracket list delay options in the Esc menu
We are still looking into the bracket list... I know some of you probably choose not to believe me on that, but so be it. CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3483
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Posted - 2014.05.29 00:17:00 -
[8] - Quote
Salpun wrote:Did the Hud get its delay back yet. I have not had time to check the latest build because of the long down time earlier. An option to change the delay rather then turn them on or off would be great. Or am I missing the place where the delay can be changed already?
Delay was about right on Sisi yesterday but was super quick on TQ. Yeah, it (that is, module tooltips) was delayed a bit today I believe (it was at least supposed to go out today) CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3484
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Posted - 2014.05.29 00:40:00 -
[9] - Quote
Salpun wrote:edit: The NEOCOM tool tips don't fade out when you move outside the window in windows mode. It that functionality being looked at? we do have an open defect on that CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3498
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Posted - 2014.06.10 10:42:00 -
[10] - Quote
As some of you might know, last week was very busy and difficult over here. We had meetings scheduled to go a bit more formally over your pain points and discuss how to best address them, but due to things that came up they had to be postponed. Please don't take it as we are not talking a lot about this stuff, because we really are. We have a few ideas how to improve the experience, and have already made some prototypes, and we need to assess if that's something we should go forward with and how it addresses the pain points.
Thanks for your specific examples, they have been useful to us CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3499
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Posted - 2014.06.10 11:56:00 -
[11] - Quote
Gaijin Lanis wrote:Another thing, it is nice to be able to see exact, instantly updated capacitor, armor, shield, and hull figures. But that information should NOT be in a tooltip. One should be able to have that information permanently on screen, as having to wait for that information to appear is contradictory, at best (read: "Recieve delayed instant updates!"). This also does not mean the HUD should be redesigned by someone who clearly does not play the game. Just given more display options. You can actually show armor, shield and hull % already. Click the 4 line icon on the lower right side of the HUD and select "display readout"
CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3503
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Posted - 2014.06.11 00:02:00 -
[12] - Quote
Gaijin Lanis wrote:CCP karkur wrote:Gaijin Lanis wrote:Another thing, it is nice to be able to see exact, instantly updated capacitor, armor, shield, and hull figures. But that information should NOT be in a tooltip. One should be able to have that information permanently on screen, as having to wait for that information to appear is contradictory, at best (read: "Recieve delayed instant updates!"). This also does not mean the HUD should be redesigned by someone who clearly does not play the game. Just given more display options. You can actually show armor, shield and hull % already. Click the 4 line icon on the lower right side of the HUD and select "display readout" "Exact figures" means the hard numbers. Not percentages. Percentages and iconography don't really give an exact feel for how the capacitor/shield charge rates work. Ok. then select the option below, that says something about absolute readout I think. CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3503
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Posted - 2014.06.13 16:48:00 -
[13] - Quote
Hi all,
A little tooltip update:
Today we deployed 2 tooltip fixes to TQ:- Fixed an issue where tooltips persist after the mouse goes outside the client borders.
- Fixed an issue where entities no longer on grid would not gray-out correctly in in-space brackets.
We have been working hard on improving the bracket list, taking your feedback into consideration. We now have a version that is a combination of the "old" bracket list and the new one. For brackets that are floating in space, itGÇÖs very similar to the old bracket list, but on the edges, we have a box similar to the bracket list that you currently have on TQ. The reason is that on the edges there are often other UI elements that the bracket list needs to overlap, and it becomes very hard to read without the background. Please see these screenshots to see where we are at right now.
This is still work in progress and we are iterating on it, and we would really like your help with it. We are hoping to put it onto a test server as soon as possible (hopefully next week), and I hope you will log in then, give the brackets a try and tell us what you think. We are open to and asking for feedback, but please keep it constructive and to the point.
Here are some of the changes that have been made in the new version:- The picking of the brackets has been improved
- As you can see from the screenshot, full entity names are always visible
- The lists are now "stickied", and stay until some other bracket is moused over or the mouse is clicked.
- The scrolling has been removed, and now we list only the top 15 brackets (same as the old bracket list).
- One of the reasons for the background in the box was to make it easier to read the bracket names against bright nebula/sun, but in order to remove the black background, we have now developed shadow for the text that will make it easier to read the text in those situation.
(until we have this on a test server, feel free to ask further about this implementation).
Also, we want to change the tooltip in the map so it does not follow the generic delay and appears instantly, since itGÇÖs not really GÇ£extra infoGÇ¥ but rather important part of the ui.
Have a nice weekend CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3506
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Posted - 2014.06.13 20:05:00 -
[14] - Quote
Arec Bardwin wrote:CCP karkur wrote:Bracket list update THIS is how it should have been done before the old bracket selection was replaced. Glad to see you are working on it. I'm guessing the 'new' version is the two on the left in screenshot? Some points: - even though scroll bar has been removed, could you leave the option to scroll with mouse wheel if the number of objects is bigger than what fits in the list? - would it be possible with options for the bracket selection list, like font size, max list length etc? - how about options for what is displayed in the list, like overview profiles? Perhaps bracket type priority based on current overview profile? I'll bring up those points with the other team members. As far as I remember, making a priority call on what to display would require processing all the brackets, which can get pretty expensive. Wasn't the problem with the scrolling that you can't see everything in the list... only removing the scroll bar but still have a scrollable list would not solve that.
But the new version is all of those... the ones on the left are when the brackets are floating in space, but the ones on the right are when the brackets are on the edges. CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3508
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Posted - 2014.06.13 20:30:00 -
[15] - Quote
Arec Bardwin wrote:CCP karkur wrote: As far as I remember, making a priority call on what to display would require processing all the brackets, which can get pretty expensive. Wasn't the problem with the scrolling that you can't see everything in the list... only removing the scroll bar but still have a scrollable list would not solve that.
But the new version is all of those... the ones on the left are when the brackets are floating in space, but the ones on the right are when the brackets are on the edges.
- I think an option to be able to scroll would be nice. Had to try it with the new bracket list though. - What strikes me with the new bracket list (left version) is that there is too much space between the items in the list. An option to compress it considerably would be great. Perhaps an option for max number of items displayed as well. Let me say I'm really happy you are working on this! This is a very important piece of the UI in my opinion. Yeah, we talked about it today that the boxed version is more compact, but I think it's more likely that the boxed version will be spaced out a bit because there needs to be more room for tags, selection circles and stuff.
But as I said, the bracket picking has been improved, so now you will less often have cases where the list is full 15 bracket so the 15 bracket cap might be a non-issue, we'll see with further testing (we are also open to increasing the max amount of brackets) CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3509
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Posted - 2014.06.14 13:07:00 -
[16] - Quote
Gaijin Lanis wrote:The boxes around icons could be tighter so create less space between entries. There needs to be some space between the entries because of yellow/red boxes, tags and bigger ships which is not pictured in my screenshots. But we'll see how tight we can get it.
Gaijin Lanis wrote:But here's the million dollar question. Does it load/appear instantly? Because that is absolutely necessary.. Yes, it does, I at least see no delay. My co-worker who's been working on this is very aware of those things, and has been running tests to analyze the performance (and while this effect could have been achieved in Python, we got a lower level solution developed for better performance). However, we do not want to put this shadow on all text in the game, because that could hurt performance, but 15 entries are few enough for it not to matter. You will have to give it a try when it hits the severs, but I'm pretty sure you will not notice any difference.
Gaijin Lanis wrote:Also, is it not viable to have the bracket list simply draft off the overview settings/entries for ordering? If there is a reasonable guarantee on a bracket list being completely useful, then you gain a large amount of wiggle room on appearance/dispersion delays. I kind of touched on this earlier, but that might get pretty expensive because you need to process all the brackets and find their relationship to you and then evaluate which ones are the important ones, instead of getting all brackets, order them by the name you know already and display the top 15. I'm hoping this will be less of a concern with the changes to the picking because they should result in less bracket lists that want to display a great amount of brackets, but I'll bring it up with the team (if there are less mega bracket lists, then the expense I mentioned above might not be so great). CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3512
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Posted - 2014.06.20 16:29:00 -
[17] - Quote
War Kitten wrote:CCP karkur wrote:Gaijin Lanis wrote:But here's the million dollar question. Does it load/appear instantly? Because that is absolutely necessary.. Yes, it does, I at least see no delay. NOOOOOOOOoooooooooooo.... Do not want instant popups every time my mouse passes over a bracket in space! Please leave the delay in, or make it configurable. Because that is absolutelier necessarier. The slider still works CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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CCP karkur
C C P C C P Alliance
3512
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Posted - 2014.06.20 16:39:00 -
[18] - Quote
Sisi has now been update with the changes I mentioned in this post.
Please test it out and tell us what you think (what do you like, what do you not like and why?) CCP karkur | User Interface Programmer | Team Pirate Unicorns |-á@CCP karkur |
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